After-sales service
Service Commitment
Service Commitment
From beginning to end, we treat you sincerely, with the highest quality and the most sincere service. We will do our best to provide you with-quality and convenient after-sales service!
Pre-sales service
1. Investigate and understand your project construction needs, provide professional consulting and answers for you, tailor-made technical solutions for you, and help choose the right products.
2. Our company's technical personnel will go to the site or the customer will come to our company, and we will jointly determine the parameters, understand the working conditions and product characteristics, discuss and determine the product design plan, and better meet the user's requirements.
3. Establish customer files and customer files into the company's database for follow-up service.
After-sales service
1. Strictly fulfill the contract, strengthen quality control, and do a good job in shipping products and technical documents.
2. Provide you with detailed explanation of the product's working principle and operation process, and promptly offer answers to technical issues and technical guidance for the product.
After-sales service
1. Guide the installation and commissioning of products, and maintain and care for products to extend their service life, make them durable, and energy.
2. Regularly conduct customer satisfaction surveys, track usage, collect your opinions on the company's products and services, maintain good customer relationships, and take of the brand image of Nantong Jinmulin Fluid Technology Co., Ltd.